Privacy Policy
Website privacy notice for BNO Security Group, LLC — how we collect, use, disclose, and protect personal information when you visit bnosg.com.
Effective August 13, 2026
This Privacy Policy explains how BNO Security Group, LLC ("BNO," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit bnosg.com, communicate with us through the website, or otherwise interact with our public website. It does not replace engagement-specific contractual terms, statements of work, rules of engagement, or client data-processing obligations.
1. Information We Collect
Information you provide to us
When you submit a contact form, request information, ask for a quote, subscribe to communications, or otherwise contact us, we may receive your name, business email address, telephone number, organization, job title, the contents of your message, and any other information you choose to provide.
Information collected automatically
When you use the website, our hosting, security, and infrastructure providers may automatically process limited technical information such as IP address, browser and device information, operating system, referring page, requested URLs, timestamps, and security or diagnostic logs. We use this information to operate, secure, troubleshoot, and improve the website.
Cookies and similar technologies
The website may use cookies or similar technologies that are necessary for security, session management, preferences, or basic operation. If we later deploy non-essential analytics, advertising, or similar technologies, we will update this Policy and, where required, provide appropriate notice or choices before using them.
2. How We Use Personal Information
We may use personal information to respond to inquiries and requests; prepare or discuss proposals and quotes; evaluate prospective engagements; provide and administer our services; maintain business records; operate, monitor, secure, and improve the website and our systems; prevent fraud, abuse, or security incidents; comply with law and enforce our rights; and communicate with you about BNO services when permitted by law.
3. How We Disclose Personal Information
We may disclose personal information to service providers and contractors that support website hosting, email, customer relationship management, security, analytics if enabled, professional services, and other business operations. We may also disclose information when required by law, to protect rights or safety, in connection with a corporate transaction, or with your direction or consent. We do not sell personal information for monetary consideration. We do not knowingly sell sensitive personal data.
4. Client and Engagement Data
Information handled during a security assessment or advisory engagement may be subject to a Master Services Agreement, Statement of Work, Non-Disclosure Agreement, Rules of Engagement, data-processing terms, or other client-specific requirements. Those agreements control to the extent they conflict with this public website Privacy Policy.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to maintain business and security records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information, the relationship involved, and applicable requirements.
6. Data Security
We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, loss, or disclosure. No Internet transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on where you live and subject to applicable law, you may have rights regarding personal information, including rights to confirm whether we process it, access it, correct inaccuracies, request deletion, obtain a portable copy, or opt out of certain processing such as targeted advertising, sales of personal data, or qualifying profiling.
To submit a privacy request, email operations@bnosg.com. We may need to verify your identity before acting on a request. If applicable law provides an appeal right and you disagree with our response, you may appeal by replying to our decision or emailing operations@bnosg.com with the subject line "Privacy Appeal." We will not discriminate against you for exercising applicable privacy rights.
8. Texas Residents
The Texas Data Privacy and Security Act may provide eligible Texas consumers with rights relating to access, correction, deletion, portability, and certain opt-outs. The Act generally exempts small businesses as defined by the U.S. Small Business Administration, except for restrictions concerning the sale of sensitive personal data. To the extent the Act applies to BNO, we will process verified requests and appeals as required by applicable law.
9. Children's Privacy
The website and our services are directed to businesses and professionals and are not intended for children under 13. We do not knowingly collect personal information online from children under 13. If we learn that we have collected such information, we will take appropriate steps to delete it.
10. Third-Party Websites and Services
The website may link to third-party websites or services. Their privacy practices are governed by their own notices and are not controlled by BNO. We encourage you to review the privacy notices of third parties before providing information to them.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on bnosg.com and update the effective date. Material changes will be communicated as required by applicable law.
12. Contact Us
For questions about this Privacy Policy or our privacy practices, contact BNO Security Group, LLC at operations@bnosg.com. For general business inquiries, use the contact method published on bnosg.com.
See also our Terms and Conditions.